top of page


To register, please take the time to fill out the information below.


What You Will Learn

The course Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) focuses on the skills required for onsite support and maintenance of Cisco® routers, switches, and operating environments. This course will help Field Engineers identify Cisco router and switch models, accessories, cabling, and interfaces; understand the Cisco Internetwork Operating System (Cisco IOS®) software operating modes and identify commonly found software. The engineer will also be able to use the Cisco Command Line Interface (CLI) to connect and service products. This course prepares you for the 100-490 Cisco Certified Technician Routing and Switching (RSTECH) exam.



After taking this course, you should be able to:

   •  Use basic Cisco software configuration and tools: Tera Term, Putty, Trivial File Transfer Protocol                             (TFTP)server, FTP server, USB Storage, loopback plug, and Windows

   • Understand network fundamentals, Cisco products, and hardware components

   • Perform remedial services (hardware break/fix) on Cisco products including software and configuration               backup and restore, software upgrade/downgrade

   • Recognize connection type and cable requirement

   • Perform basic Layer 1 and basic Layer 2 troubleshooting


General Networking Knowledge

• Examining LAN and WAN Connectivity

• Describe the function of FTP, TFTP, Telenet,

Secure Shell (SSH), and Ping

Cisco Equipment and Related Hardware

• Identifying Cisco router and switch models, and their interfaces

• Identifying and describing commonly used components

Cisco IOS Software Operation

• Describing Cisco IOS CLI Functions

• Using and interpreting the basic Cisco IOS Software commands

Service-Related Knowledge

• Managing Configurations via the Console Port and

Terminal Program

• Performing software upgrade or downgrade using

TFTP, FTP, XMODEM, tftpdnld, and USB Storage

Belum ada hantaran yang diterbitkan dalam bahasa ini
Once posts are published, you’ll see them here.
Man Holding Laptop

Course Overview

Two Computer Screens


Quiet Desk

Download Brochure

bottom of page