What You Will Learn

The CompTIA IT Fundamentals+ exam will certify the successful candidate has the knowledge and skills required to identify and explain the basics of computing, IT infrastructure, software development and database use. In addition, candidates will demonstrate their knowledge to install software, establish basic network connectivity and identify/prevent basic security risks. Further, this exam will assess the candidate’s knowledge in the areas of troubleshooting theory and preventative maintenance of devices. This exam is intended for candidates who are advanced end users, are considering a career in IT, and are interested in pursuing professional-level certifications, such as A+.

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Objectives

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Upon completion of this program, participants should be able to :

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• Identifying and explaining computer components

• Setting up a workstation, including conducting software installations

• Establishing network connectivity

• Identifying compatibility issues and identifying and preventing security risks

• Managing the safety and preventative maintenance of computers

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Prerequisites

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CompTIA IT Fundamentals is aimed at those considering a career in IT and computer-related fields. There are no special prerequisites for you to meet to successfully start this course.

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Methodology

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This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

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Modules

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Module 1

Unit 1: Common

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• Computing Devices

• Information Technology

• Personal Computers (PC)

• Mobile and IoT Devices

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Unit 2: Using a

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• Workstation

• Setting up a PC System

• Ergonomic Concepts

• Navigating an OS

• Using Input Devices

• Icons and Windows

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Unit 3: Using an OS

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• Functions of an Operating System

• Types of Operating System

• Virtualization

• Microsoft Windows

• Apple macOS and iOS

• Linux, Chrome, and Android

• File Explorer

• Windows Settings and Control Panel

• Using a Web Browser

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Unit 4: Managing an OS

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• Management Interfaces

• Process and Service Management

• Memory and Disk Management

• Command Line Interfaces

• Access Control and Protection

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Unit 5: Troubleshooting and Support

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• Support and Troubleshooting

• Identifying the Problem

• Understanding the Problem

• Resolving and Documenting the Problem

• Developing a Troubleshooting Approach

• Troubleshooting PC Issues

• Getting Support

• Using a Search Engine

Module 2
Using Apps and Databases

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Unit 1: Using Data Types and Units

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• Notational Systems

• Units of Measure

• Data Types

• Data Representation

• The Value of Data

• Intellectual Property

• Data-driven Business Decisions

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Unit 2: Using Apps

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• Installing Applications

• Application Management

• Managing Software Licensing

• Productivity Software

• Collaboration Software

• Business Software

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Unit 3: Programming and App Development

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• Programming Logic

• Programming Languages

• Programming Concepts

• Object-Oriented Programming

• Scripting Languages

• Application Platforms and Delivery

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Unit 4: Using Databases

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• Database Concepts

• Database Structures

• Relational Methods

• Database Access Methods

• Application Architecture Models

Module 3
Using Computer Hardware

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Unit 1: System Components

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• Selecting a Computer

• Motherboard Components

• Processors

• Features of Processors

• Expansion Bus

• System Cooling

• BIOS and UEFI System Firmware

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Unit 2: Using Device Interfaces

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• Computer Connector Types

• USB and Firewire

• Graphic Devices

• Graphic Device Interfaces

• Input Devices

• Configuring Peripherals

• Bluetooth and NFC

• Networking Interfaces

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Unit 3: Using Peripheral Devices

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• Installing and Uninstalling

• Peripherals

• Display Devices

• Display Settings

• Multimedia Ports and Devices

• Printer Types

• Installing and Configuring a Printer

• Scanners and Cameras

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Unit 4: Using Storage Devices

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• System Memory

• Mass Storage Devices

• Optical Discs and Drives

• Flash Memory Devices

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Unit 5: Using File Systems

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• Managing the File System

• Folders and Directories

• File Explorer

• Files

• File Attributes and Permissions

• Searching for Folders and Files

• File Types and Extensions

Module 4
Using Networks

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Unit 1: Networking Concepts

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• Network Components

• TCP/IP

• Internet Protocol

• Address Resolution Protocol

• DNS and URLs

• Internet Application Services

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Unit 2: Connecting to a Network

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• Internet Service Types

• Wireless Internet Services

• Setting Up a Wireless Network

• Configuring a Wireless Client

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Unit 3: Secure Web Browsing

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• Safe Browsing Practices

• Configuring Browser Security

• Managing Cookies and PII

• Digital Certificates and Antiphishing

• Enabling a Firewall

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Unit 4: Using Shared Storage

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• Local Sharing and Storage

• Windows File Sharing

• Hosted Sharing and Storage Backups

• Windows Backup

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Unit 5: Using Mobile Devices

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• Using a Mobile Device

• Mobile Applications and App Stores

• Network Connectivity

• Email Configuration

• Synchronization and Data Transfer

Module 5
Security Concepts

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Unit 1: Security Concerns

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• Computer Security Basics

• Social Engineering

• Business Continuity

• Disaster Recovery

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Unit 2: Using Best Practices

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• Securing Devices Malware

• Preventing Malware Infections Spam

• Software Sources and Patch Management

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Unit 3: Using Access Controls

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• Access Controls

• User Account Types

• Authentication Factors

• Uses of Encryption

• Password Cracking and Management

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Unit 4: Behavioral Security Concepts

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• Policies and Procedures

• Handling Confidential Information

• Acceptable Use Policies

• Expectations of Privacy

• Taking the Exam

• Career Advice

• Glossary